I thought the original Prey was boring as hell. It’s not like it didn’t have any interesting features, but the lack of penalty for dying meant that failure is impossible.

Prey isn’t really a franchise at all, just two completely unrelated games with the same name.

The newer one was supposed to be a sequel when it was being made by the original devs, but in the end it’s a completely separate game with no connection to the first.

Clogging the pipes. Taking up resources. Costing them money and time.

Meh, not really though. The employees are paid whether or not you call. They’re not going to hire more people just to deal with complaints, they’ll just make the wait times longer.

The number of complaints they receive is going to have a bigger impact than a few people wasting time on the phone.