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Joined 2 years ago
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Cake day: June 5th, 2023

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  • I think the reasoning is something like this: these companies employ such call center employees for a reason, either they legally have to for one reason or another or they’ve determined that in some way, it is more profitable to have the capacity for people to call them than not. If the call centers are swamped, then they still cost the company money, but their benefit to the company is reduced, because the “real” calls can’t get through in a timely fashion. As such, it’s in the company’s interest to avoid having people spam them, and if the policy those people want changed won’t really cost the company anything to change, then just doing that might be the most profitable option for them.



  • is it realistic for them to be designed sanely tho, and remain so even if they were? Remember, the people making such a “you must pass test to vote” law would be the politicians people are voting for, so they would have a huge incentive to mess with the process in such a way as to make it easier for the demographics that tend to vote for them and harder for the ones that dont. Adding an additional time hurdle like a test also has effects regardless of the likelihood of passing it, for example, it makes retirees with more free time to even do the test be more likely to qualify than someone too tired after working long hours to bother.







  • I mean, when your service is fundamental enough to the economy, and centralized enough to make just going to an alternative a major hassle, if an alternative without a similar policy even exists, then why should they get that say? The power to effectively ban the sale of certain types of thing, or force media platforms to censor certain types of content, is the sort of power we generally reserve for governments, not private entities that can do whatever they want. Honestly they’re important enough these days that they should basically be treated like some sort of public utility in my view.