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ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 4 months ago

Company Apologizes After AI Support Agent Invents Policy That Causes User Uproar

arstechnica.com

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Company Apologizes After AI Support Agent Invents Policy That Causes User Uproar

arstechnica.com

ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 4 months ago
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Company apologizes after AI support agent invents policy that causes user uproar
arstechnica.com
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Frustrated software developer believed AI-generated message came from human support rep.
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    4 months ago

    Sure, it’s not hallucinating in the sense of how a human does. But that is the industry name, and has been in use since 1995 in the study of neural networks

    https://en.wikipedia.org/wiki/Hallucination_(artificial_intelligence)

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