I had a decent bot convo with dealing with bills. I still pay for Sirius XM because of black outs for sporting events. It’s the only guarantee I have to get a game on audio or video. But every time my bill goes up to 28$ or more. I just hit up support bot and say. “I’d like a better price for my plan.” And it goes “How about 11$ a month for a year?” And I tell it. “Deal!” Works every time.
I can tell you. if I was told to answer phones, after they fired the team that used to, I’d do such a shitty job they’d have to fire me.
I’d just offer refunds immediately, for everything
you can’t pay the bill? That’s ok, you get a refund.
you just wanted someone to shout at because Klarna sucks? Refund
You can’t log in? Believe it or not, also a refund.
I had a decent bot convo with dealing with bills. I still pay for Sirius XM because of black outs for sporting events. It’s the only guarantee I have to get a game on audio or video. But every time my bill goes up to 28$ or more. I just hit up support bot and say. “I’d like a better price for my plan.” And it goes “How about 11$ a month for a year?” And I tell it. “Deal!” Works every time.