ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 4 days agoCompany Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Failsfuturism.comexternal-linkmessage-square49linkfedilinkarrow-up1352arrow-down12
arrow-up1350arrow-down1external-linkCompany Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Failsfuturism.comThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 4 days agomessage-square49linkfedilink
minus-squareTexasDrunk@lemmy.worldlinkfedilinkarrow-up18·4 days agoOk, while I feel for the engineers this is EXACTLY what everyone predicted when they first announced they were going fully to AI for customer service.
Ok, while I feel for the engineers this is EXACTLY what everyone predicted when they first announced they were going fully to AI for customer service.