• Showroom7561@lemmy.ca
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    16 days ago

    That’s probably because those companies are run by the same kind of dickhead as this Salesforce douchebag, a multi-billionaire, yet he can’t afford to pay and properly train his employees. That’s what we’re dealing with here. No resources for human customer support, and all the resources for AI. 🤷‍♂️

    • Ulrich@feddit.org
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      16 days ago

      Costs a lot less to run an AI chatbot than it does to power a workforce full of humans. Doesn’t really matter why.